FAQ

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Explore the answers to frequently asked questions about our services below!

Your vehicle needs to be washed completely of any debris that would interfere with graphic application. The vehicle also needs to be completely dry. Graphics must be installed in an indoor facility that’s heated or cooled to a normal temperature to ensure proper techniques are followed for the longest lasting graphics. Dirty vehicles are subject to additional charges upon installation date.

Your vehicle graphics can last between 6-8 years depending on material and environment. Smith Graphics will work with you on durability expectations and ensure the proper materials are used.

Smith Graphics has in-house designers ready to work with you on your company’s graphic design reguardless of the vehicle/application. Customers can also provide their own print ready artwork or assets for print if they so wish.

Pantone is a world-renowned authority on color, producing a standardized Pantone Matching System that allows individuals to reproduce colors exactly, regardless of their equipment or location. Smith Graphics will match a customer specified pantone to the best possible match before production. When color is of upmost importance for a project, Smith Graphics will provide an in-person sample for the customer to review and sign-off on before production. Contact your salesperson to request a pre-production sample.

Depending on the size of the vehicle or complexity of the install, vehicle wraps/ graphics can take anywhere from 4 hours to 4 days. Smith Graphics will give you an accurate timeline after confirmation of order and production approval.

Proper cleaning techniques are important to ensure a long lifespan of vehicle graphics. Vinyl wraps may be run through car washes. Touch-less car washes are the best for graphic care. Use of brush car washes may cause dulling/scratching/lifting edge of the graphics. Smith Graphics recommends all customers hand wash their vehicles with mild water pressure and special vinyl soaps. Contact your sales rep for info about wash soaps and mits for wrap care.

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